AI Roundtable for Small Business

Stop losing leads.
Start capturing more
revenue.

A practical guide for small businesses to capture, qualify, and respond to more opportunities.

Are the right opportunities reaching your business? Can you quickly separate genuine prospects from noise? Are you responding before they contact a competitor?

Join us for a practical, interactive roundtable exploring how small businesses can use AI to capture opportunities, identify the ones that deserve attention, respond faster, and follow up more consistently without sacrificing the personal touch customers expect.

Virtual Roundtable
75 Minutes
October 20, 2026
2:00 PM Eastern

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Co-hosted by Dr. Assana Gampine and D'Laina Boynton.

See the lead leak.
Then see what AI changes.

See how one ordinary inquiry can either slip away or move through a smarter, more responsive process.

The Quiet Leak

How manyopportunities arequietly slippingthrough?

Leads can disappear at multiple points, even when a business is generating plenty of opportunities.

Missed Call
A potential customer calls while everyone is busy.
Delayed Response
A website inquiry waits too long before anyone sees it.
Buried Inquiry
A legitimate prospect gets lost among spam, vendors, and other messages.
Unclear Ownership
Nobody is certain who should respond.
No Follow-Up
The first contact happens, but nobody follows up consistently.
Prospect Moves On
The customer contacts another business before receiving a useful response.

The opportunity is not simply to generate more leads. It is also to make more of the opportunities you already receive.

The Core Journey

Follow the lead

One opportunity, four moments where it either moves forward or disappears.

01
Capture
Can customers easily reach you when they are ready?
Explore how calls, website inquiries, messages, after-hours contacts, and other entry points affect whether an opportunity actually reaches your business.
02
Qualify
Which inquiries deserve your attention first?
See how AI can help distinguish genuine prospects from vendor solicitations, spam, low-intent inquiries, and higher-priority opportunities using criteria that reflect how you already make business decisions.
03
Respond
How quickly can the right person respond?
See practical examples of AI-assisted responses, summaries, routing, and notifications that can help businesses respond faster while keeping humans in control.
04
Follow Up
What happens when the prospect does not respond the first time?
Explore how simple follow-up workflows can help prevent legitimate opportunities from disappearing simply because everyone got busy.

What should AI do?

Remove friction, improve speed, organize information, and support consistent follow-up.

What should a person do?

Apply judgment, build trust, handle nuance, and own the relationship.

AI can help with a task. That does not automatically mean AI should handle the entire task. The goal is not automation for automation's sake. We will explore where AI can remove friction, improve speed, organize information, and support follow-up, while keeping human judgment and interaction where they matter.

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The Format

This isn't asit-and-listenAI webinar.

You won't just sit through a presentation about AI.

During the roundtable, you'll have the opportunity to share where leads may be getting stuck, ask questions, and discuss what you wish worked better in your business.

Your responses will help shape the discussion so we can spend time on the problems that matter to the businesses in the room.

Participant Input
Real Business Scenarios
Practical Discussion

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Demonstrations

See practical AI in action

After-Hours Inquiry
How an inquiry can be captured when nobody is immediately available.
Prioritization
How incoming inquiries can be organized and prioritized.
Qualification
How genuine prospects can be separated from noise.
Routing
How the right inquiry can reach the right person.
Personalized Response
How a useful response can be prepared quickly based on what the prospect actually asked.
Follow-Up
How an opportunity can continue moving when the first message receives no response.

One inquiry. One connected path.

These are not isolated AI tricks. Here is how a single opportunity can keep moving.

01Inquiry Arrives
02Intent Understood
03Qualified
04Prioritized
05Routed
06Response Prepared
07Follow-Up

What You Will Leave With

Leave with aclearer nextstep.

A clearer view of where leads may be slipping through your process
Practical examples of AI-assisted lead capture, qualification, response, and follow-up
A better understanding of where AI can help and where human judgment still matters
One prioritized improvement you can begin applying to your business
The opportunity to receive a complimentary map of one of your lead workflows

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Who This Is For

This roundtable is for you if...

01
Depend on calls, inquiries, referrals, website leads, or other opportunities to grow
02
Sometimes struggle to respond as quickly as they would like
03
Want more consistent follow-up without adding unnecessary administrative work
04
Receive a mixture of genuine prospects, spam, vendors, and low-quality inquiries
05
Want practical uses of AI rather than another high-level presentation about AI
06
Care about maintaining a personal customer experience

Local service businesses, professional services, B2B businesses, B2C businesses, and other small businesses are welcome.

Your Hosts

Meet your
roundtable hosts

DR. ASSANA GAMPINE

AI AUTOMATION & ANALYTICS CONSULTANT · CO-HOST

Dr. Assana Gampine is an AI automation and analytics consultant who helps businesses turn inefficient, manual processes into practical systems that improve how work gets done. Her background spans corporate finance, analytics, process improvement, and digital transformation, including work with Fortune 500 companies and nonprofit organizations. Today, she designs and implements AI-powered automation, customer communication, lead management, and decision-support systems tailored to how each business actually operates. With an MBA from Yale and a PhD in Chemistry, Assana brings analytical rigor and hands-on implementation experience to solving complex business problems with AI.

D'LAINA BOYNTON

AI STRATEGIST & CO-HOST

D'Laina Boynton is an AI strategist and assessment lead who helps organizations identify where AI can create meaningful business value before investing in technology. She leads AI readiness and workflow assessments, examining how work gets done, where operational friction exists, and which opportunities should be prioritized. Her background spans AI strategy, digital transformation, change management, and business process improvement, with experience supporting Fortune 500 organizations, including Microsoft. She holds an MBA in Technology Innovation and brings a practical, business-first perspective to helping organizations adopt AI thoughtfully and effectively.

Assana and D'Laina co-host the session together and lead the discussion live.

Registration

Reserve your seat

Bring your questions. Bring the parts of your lead process that frustrate you. You will not be asked to publicly disclose your business's inefficiencies.

Virtual Roundtable
75 Minutes
October 20, 2026
2:00 PM Eastern

Questions

Good questions, straight answers